Reflections of a former CIO of the City of Bloomington

Michael Chui
I303
September 19, 2001

1. Context
   1. History of City of Bloomington Information & Technology Services (ITS) Department
   2. Role of ITS in City of Bloomington government
   3. City of Bloomington Government
   4. My role as CIO
   5. Technological Achievements
   6. ITS Organization
2. Lessons Learned
   1. Early Personnel Issues
   2. Management
   3. Project Management
   4. People Management
   5. Management is more than strategy
   6. Resources