People Management

Jack Welch, former CEO of GE, spent most of his time on "people" issues.

Management is achieving results through people.

• Managing employees
  • Developing your people
  • Performance management cycle
    • Writing job description
    • Setting performance standards
    • Daily feedback
    • Formal, written performance appraisals
  • Creating feedback-rich environment
  • "Criticism (and praise) is Job #1" for a manager
• Managing contractors
• Managing up
• Managing peers
• Managing self

People management is a discipline.